It is the buyers responsibility to return unwanted goods within 14 days of purchase.
If collection needs to be organised by ourselves, the collection charges will be passed onto the customer.
Item must be in its original packaging and must be suitably packed. All items must arrive back in original condition suitable for re-sale.
How to return a product
In order to take advantage of your rights under this returns policy, you must: Contact us first, as returns can only be accepted if you have notified us i.e. email, phone
We will give you a refund for the full price of any product properly returned by you in accordance with the terms of this returns policy i.e. fully resell able unless faulty; the original delivery charges and excluding the costs of returning the product to us.
Recycling of Items
Unfortunately, we do not offer a recycling service and we will not remove existing beds and mattresses, or any packaging. The recycling and removal of unwanted items is the responsibility of the customer. We advise to contact your local council to have these unwanted items collected.