FREE DELIVERY (within 2-5 BUSINESS DAYS)
Allow extra time for arrival during bank holiday periods / other national events / strikes etc that may cause delays for couriers.
Please ensure that you include us a contact mobile number when placing your order. Our couriers will not allow a collection to be made without a contact number. Failure to provide your mobile number at the time of ordering can cause delays with dispatch whilst we await further information from you.
We have a dedicated and friendly customer service team who work with various couriers to ensure our delivery service is prompt and reliable. If you can’t find exactly what you’re looking for, try contacting us.
We are sorry to inform you that we will not be able to deliver to the following postcodes:
HS, IM, IV, KW, PA, PM, PL, TR, TQ, BT, GY, JE, ZE
Assembly of Goods
Unfortunately, we do not offer an assembly service on any item. The assembly of orders is the responsibility of the customer.
Accepting your Delivery
Please check all items / boxes for damage. If you see, or suspect any damages, please clearly indicate this on the delivery paperwork when signing for the delivery. Mark the items on the delivery signatory paperwork as “Damaged”
- Our logistics partner provides a specialist delivery service. Their professional delivery teams handle your goods, with great care and attention. They will deliver your goods to the entrance of your delivery address as standard; sorry we cannot take items to specific rooms in the house. If you reside in a flat delivery will be made to the ground floor.
DELIVERY IS ONLY ON GROUND FLOOR
The Bed Frame is delivered in 4/5 Packs.
Remove all packaging.
Hook the Side Rails on to the Headboard..
Hook the side Rails on to the Foot board.
Tighten the Bolts.
Place the slats on the Bed.